Our
Leadership

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THE PEOPLE IN CHARGE

Executive Team

Shawn McMillen
Executive Director

Shawn M. McMillen, MPA, ASUDC

Shawn began working within the field of substance abuse treatment services in 1987 at the University Neuropsychiatric Institute (UNI). While at UNI, he moved from serving as a counselor on the graveyard shift to the position of Primary Counselor on the Recovery Unit, and Program Manager for Experiential Therapy (Ropes Course). In 1998, Shawn served as the Statewide Intake Coordinator for a substance abuse treatment provider tasked to develop a centralized assessment unit. After joining First Step House in 2003, Shawn earned his Master’s in Public Administration (MPA) from the University of Utah, and in 2005, Shawn became the Executive Director of First Step House.
Austin Davis
Associate Director

Austin Davis

Austin Davis joined First Step House in 2008, holding positions in Transportation and Finance before becoming the Associate Director. He holds a degree in accounting from the University of Utah and has prior experience in business, real estate, and construction development. He is the past Board Treasurer for the Utah Support Advocates for Recovery Awareness (USARA) and the present Board Treasurer of the Utah Housing Coalition.
Mary T. Calhoon, Development Director
Development Director

Mary T. Calhoon

Mary T. joined First Step House from the University of Nevada, Reno, where she served as Assistant Dean of Students and Director of New Student Initiatives. She oversaw programs to support enrollment, retention, and graduation outcomes for all students, while providing trauma-informed support to students in crisis. Mary T. also founded the University’s Nevada Career Studio and worked closely with workforce development partners in the region. Mary T. holds a Master’s of Education from the University of Hawaii and a B.A. in English from Amherst College. Originally from Philadelphia, she lived in Massachusetts, Hawaii, and Nevada before moving to Utah with her family.
Director of Mental Health Services and Information Security Officer

Jared Ferguson, LCSW

Jared is a Utah native and Licensed Clinical Social Worker who completed his Bachelor and Master of Social Work Degrees from the University of Utah in 2007 and 2008 respectively. Along with his MSW, Jared completed an emphasis in substance abuse treatment. During his graduate education, Jared completed two internships at the Utah State Prison; an experience that forever changed his outlook on issues of justice and social equality. Jared has since focused on the areas of criminal justice, mental health, and evidence-based practices to address substance use disorders. When he's not working, you will likely find him pedaling around the Salt Lake Valley with his friends and family while he thinks about helping things "go right."
Jazz Hamilton
Human Resource Director

Jazz Hamilton

Jazz discovered a love for nonprofit work when he was 20 years old and working for the YMCA residential camps in Bellefontaine, Ohio. After graduating from Bowling Green State University in 1996 (go Falcons!) with a BS in psychology, Jazz began working for the YMCA in Seattle (go Seahawks!). He started as a Lifeguard and worked to become the Senior Program Director of Membership & Marketing. After moving to Salt Lake City in 2008, Jazz became employed with the Salvation Army as the Business Manager where he developed an understanding of the needs of those struggling with addiction as well as the rewards of helping people achieve their recovery goals. He began his career at First Step House in October 2011 as the Human Resource Manager and since then he has used his skills and experiences to recruit, hire, and train qualified staff who are committed to the First Step House mission, possess an outward mindset, and are highly invested in the success of our patients. In 2016, Jazz joined the executive team in the role of Human Resource Director; he looks forward to continuing to contribute to First Step House while embracing the challenges, rewards, and triumphs along the way. Jazz works tirelessly with our team to seek out the solution to every problem and is not afraid to make misteaks!
Kevin Hamlet
Operations Director

Kevin Hamlet

Originally from Watford, England, Kevin has finally landed back in Utah after stints in Idaho, Tennessee, and Florida. After graduating from the University of Phoenix with an undergraduate degree in Business Management in 2008, and his MBA in 2010, Kevin stayed busy managing movie theatres across the country. He also helped facilitate the operational needs of two mergers and was a multi-award-winning General Manager and Talent Board Member for the nation’s largest theatre chain. With a history of empowering his employees, Kevin is excited to share his knowledge in a positive and appreciative way. When not at work, Kevin enjoys hiking and fishing in Utah’s beautiful wilderness.
photo of Daniel Mulcahy
Director of SUD Treatment Services

Daniel Mulcahy, CMHC

Daniel Mulcahy previously served as a therapist or program manager at several FSH substance use treatment programs. He has 10 years of experience in the behavioral health field and served in the United States Marine Corps for five years. Dan has a Master's degree in Clinical Psychology and is a Licensed Clinical Mental Health Counselor.
Amy Relf Headshot
Director of Quality Improvement

Amy Relf, CMHC

Amy hails from Southern Utah but has lived in the Salt Lake Valley for almost 20 years. She graduated from the University of Utah with a bachelor's degree in psychology in 2007 and the University of Phoenix with a masters in clinical mental health counseling in 2013. Amy has spent her career working with vulnerable populations at the Division of Child and Family Services, Department of Corrections, and a community mental health agency. She has a passion for helping vulnerable populations and believes that all individuals deserve high quality mental health care. Amy spearheaded the Joint Commission accreditation process for First Step House and continues to focus on ensuring that we provide high quality services to our patients and stakeholders. Amy enjoys spending time outdoors, playing board games, and making memories with her family.
Heidi Spence Headshot
Director of Finance

Heidi Spence

Heidi earned her Bachelor’s degree at Westminster College in Salt Lake City and her Master’s at the University of Utah. She has a deep appreciation for Excel and mathematical accuracy. Prior to working at First Step House, Heidi spent time as a staff accountant for a publicly traded company where she managed the accounting for multiple entities, including some outside of the U.S. Her accounting related accomplishments will bore anyone. Her personal interests include the reduction of waste, gardening and poultry.

Board of Directors

KerryBResized
Prior Executive Director of The Housing Authority of Salt Lake County (now Housing Connect)

Kerry W. Bate, Board Chair

Kerry Bate retired as Executive Director of the Housing Authority of Salt Lake County (now Housing Connect), where he worked for more than 20 years before joining First Step House as the Board Chair. He held an earlier position as Executive Director with the State of Utah. He holds a degree in Political Science from Weber State University.
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CFO Consultant and Fractional CFO

Jacob C. Smith, Vice-Chair

Jacob Smith is a CFO Consultant and contract Fractional CFO, specializing in finance and accounting services to assist small to midsize businesses grow strategically. His previous roles included Executive Vice President at National Filter Media Corporation and Audit Director at Price Waterhouse Cooper (PWC). Jacob holds a master’s degree in Accounting from Brigham Young University.
Annette Fleckenstein
Professor, and Associate Dean for Basic Science Integration and Faculty Development, University of Utah School of Dentistry

Annette Fleckenstein, Ph.D., Secretary

Annette Fleckenstein is a Professor of Neuroscience and Associate Dean of the School of Dentistry at the University of Utah. She holds a Ph.D. from Michigan State University and completed Postdoctoral Fellowships at the National Institutes of Health – National Institute on Drug Abuse and Addiction Research Center. Her laboratory is investigating the impact of comprehensive dental care on mental health and substance use disorder treatment outcomes.
Kyle Jensen
VP Private Wealth Advisor US Bank

Kyle Jensen, Treasurer

Kyle Jensen is a Vice President Private Wealth Advisor for US Bank. Prior to joining US Bank in 2023 he was a Vice President and Key Private Client Regional Leader at KeyBank.
Pam Gold Headshot
VP, Sales and Account Management, United Healthcare

Pamela Gold

Pam Gold is Vice President of Sales and Account Management at United Healthcare, where she has served the Utah and Idaho markets since 2006. In her present role she serves as Market Lead for Utah overseeing Sales and Persistency for employer groups comprised of 3,000 members.
BrandyFResized
President & CEO, Centro Civico Mexicano

Brandy Farmer

Brandy Farmer is a leader and advocate for domestic violence prevention in Utah. She was named a 2023 Utah 40 Over 40 winner. She currently serves as President of the Utah Women’s Lobby, a grassroots advocacy organization. She is President/CEO of Centro Civico Mexicano, the oldest Hispanic organization in Utah with a mission is celebrate cultural heritage and empower Hispanic/Latino residents of Utah.
Charles
Addiction Counselor, Department of Veterans Affairs

Charles W. Talcott

Charlie Talcott is an Addiction Therapist at the Department of Veterans Affairs. He has served as a residential treatment liaison for veterans receiving substance use disorder treatment and opioid replacement therapy.
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Help is Waiting for You at First Step House

Visit our Admissions Department today to learn more about our treatment, case management, and housing programs. We provide comprehensive and client-centered services to help people build productive, meaningful, and healthy lives.