Highlights of Valor House
In March of 2019, First Step House became the operator and service provider at Valor House, a facility located on the Department of Veterans Affairs (VA) campus in Salt Lake City. Supported by the VA Grant and Per Diem (GPD) program, First Step House designates a certain number of units to the service intensive program, bridge program, special needs, and clinical treatment program.
Core Treatment Components
The service intensive and bridge programs involve helping Veterans with temporary housing and wrap-around case management services to help the homeless Veteran transition into permanent housing. First Step House also provides services specifically to Veterans who have substance use and/or mental health disorders by utilizing the clinical treatment and special needs models. This program provides housing, case management services, clinical services, medication distribution and monitoring, transportation, drug testing and monitoring, housing oversight, recovery-supportive recreational activities, and coordination with the Department of Veterans Affairs (VA).
The goal of this program is integrated housing, case management, employment, and clinical treatment services to meet the complex needs of our target population. Program staff ensure that our Veteran tenants can develop the capacity to obtain permanent housing, sustain treatment gains when applicable, access necessary supportive services to prevent de-stabilization, and address barriers including legal involvement, unemployment, and a lack of rental history.
Program staff and case managers are responsible for conducting needs assessments, helping participants create housing action plans and measurable objectives, and assertively working to help participants identify and secure permanent housing opportunities that best suit their needs. Case managers also connect participants to applicable community resources, service providers for specific needs, and our supportive employment program to help them achieve self-sufficiency and meaningful work. Our permanent housing case manager conducts follow-up with all Veterans who transition out of Valor House to ensure they can maintain housing, reduce instability related to behavioral health conditions, mitigate potential risks or relapse that would result in loss of housing for this population, and achieve long-term stability. The frequency of contact and support is highly individualized and determined by the participant and our highly trained staff.