Employment Opportunities


Available Positions

For more information about the jobs listed below or our application process, please contact our Human Resource Recruiters at 801-359-8862 and ask for Jessica Constantino ext. 2209 or Brenda Soto ext. 2131

Supportive Housing Program Manager
Salt Lake City, Utah, United States - 84111

At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.

We're hiring for a full-time Supportive Housing Program Manager in Salt Lake City, Utah at our Veteran facility with a fantastic Sign-on Bonus and Relocation Package!!!

The Supportive Housing Program Manager is responsible for overseeing Supportive Housing Programs at each of FSH supportive housing facilities. This program provides housing coordination and supportive services for individuals who met eligibility requirements and reside at one of our supportive housing facilities; requirements include history of chronic homelessness, substance use disorders, and severe mental illness. Residents of the Supportive Housing programs may receive services from FSH staff or from outside providers. The Supportive Housing Program Manager is responsible for overseeing model implementation, evidence-based-practice implementation, and to provide leadership for the entire Supportive Housing team. The Program Manager will be responsible for program outcomes, which include providing evidence-based services, helping participants maintain housing, attain the skills necessary to maintain the activities of daily living, build social supports, and gain or regain a sense of meaning and purpose in their lives.

  • Pay range $78,000-$85,000

Education and Experience

  • A Master's degree and an active license in the State of Utah as a clinical mental health counselor, social worker, or marriage and family therapist is required.
  • Certification as a Designated Examiner or Mental Health Officer in the State of Utah is preferred.

Our full-time benefits include:

  • Generous paid time off allowance this increases with tenure
  • Generous holiday policy 15 observed holidays a year including your birthday
  • 401k employer matching up to 5%
  • Medical, Dental, Vision, Life Insurance
  • Opportunity for annual merit increase and annual bonus
  • Team environment with an exceptional work culture

Duties to include but not limited to:

  • Manages clinical service delivery.
  • Ensures that evidence-based practices are done to fidelity.
  • Attends and facilitates all relevant team meetings.
  • Monitors and manages employee and treatment schedules.
  • Assists in liaising with community partners who may have existing therapeutic relationships with residents.
  • Assists residents in understanding leasing terms and liaising with the assigned property manager.
  • Tracks outcomes and reports outcomes to the executive leadership team.
  • Manages scheduling of all program staff.
  • Generates monthly reports for immediate supervisor and other organizational leaders.
  • Gives regular feedback to the team members and ensures team members are performing essential job responsibilities.
  • Handles corrective actions.
  • May facilitate psychotherapy and psychoeducational groups.
  • Oversees coordination of various case-management responsibilities between clinical and case management staff.
  • Maintains and communicates organizational expectations for clinical productivity.
  • Attends all relevant employee training classes and clinical staff meetings.

For more information about our non-profit organization, you can visit our website at www.firststephouse.org

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Welcome to Your Next Adventure

Do you love helping others? Are you excited to work for an organization that is continuously voted as a Top Work Place by the staff? First Step House is looking to hire individuals who are driven to provide the best client experience possible. If you are a results-driven, passionate person, who enjoys challenges and the rewards that come from them, we’d love to hear from you.


Making a Difference

Underlying all that we do at First Step House is a deep regard for the person. Many of our clients arrive at our doorstep with very little resources, lack of family support, and numerous barriers to overcome. They are individuals who have been stigmatized and marginalized by our society. Our task is to afford our clients respect, opportunity, and hope. It is our belief that the roles of our employees and the organization are to exercise every resource possible to empower those we serve to build healthy and resilient lives. To that end, we will make every effort to provide you with the tools and the training that you need to meet the diverse needs of our clients. 


Living Your Life

First Step House aims to help our staff help others while ensuring they have time to live life outside of work too. In 2022, First Step House moved to a 36-hour work week. By analyzing meeting and service schedules, improving internal processes, and streamlining daily staff routines, FSH was not only able to realize an improved work culture, but service improvements as well.


Competitive Benefits

  • Competitive non-profit pay
  • 36-Hour Workweek
  • 15 paid holidays per year
  • 18 days of paid time off during the first year
  • 401(k) and vested matching (put in 10%, we will match 5%)
  • 70% coverage for health benefits for full-time positions (Select Health)
  • 80% coverage for dental and vision benefits for full-time positions
  • Employee assistance program
  • Annual training allowance
  • Annual merit increases
  • Annual performance bonuses
  • Challenging and supportive work environment
  • Room to grow
Take The First Step

Help is Waiting for You at First Step House

Visit our Admissions Department today to learn more about our treatment, case management, and housing programs. We provide comprehensive and client-centered services to help people build productive, meaningful, and healthy lives.