Employment Opportunities


Available Positions

For more information about the jobs listed below or our application process, please contact our Human Resource Recruiters at 801-359-8862 and ask for Jessica Constantino ext. 2209 or Brenda Soto ext. 2131

Permanent Supportive Housing Case Manager
Salt Lake City, Utah, United States - 84102

At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.

We are hiring for a full time Case Manager in Salt Lake City, Utah!!

The role of the Permanent Supportive Housing Case Manager is to provide supportive services for clients residing in permanent housing at First Step House facilities. Permanent supportive housing PSH is a housing voucher program for individuals with disabling conditions that were previously homeless or at risk of homelessness. These vouchers are project based at specific housing locations managed by First Step House in partnership with community housing authorities. Responsibilities include assisting with the eligibility process, conducting comprehensive needs assessments, developing individualized service plans, providing case management services that assist clients in maintaining housing, and helping clients work towards self-sufficiency. The goal of the permanent supportive housing is to utilize a recovery oriented, housing first philosophy in providing rental assistance and supportive services to prevent returns to homelessness. The permanent supportive housing case manager assists in other administrative tasks as needed and works in concert with the priorities of community housing authorities as well as the Executive Director, Executive Team, and the Board of Directors of First Step House.

Looking for flexibility? Join our team and enjoy a standardized 36-hour work week!

  • Pay Rate $44,553.60 per year
  • Monday - Friday flexible hours

Our full-time benefits include:

  • 36 hour work week 4x9s
  • Generous paid time off allowance this increases with tenure
  • Generous holiday policy 15 observed holidays a year including your birthday
  • 401k employer matching
  • Dental, Vision, Life Insurance, Medical
  • Opportunity for annual merit increase and annual bonus
  • Team environment with an exceptional work culture

Education and Experience

  • Case management experience is required
  • An active license as a Social Service Worker in the State of Utah is preferred
  • A minimum of a Bachelor's degree in social work or related field is preferred
  • Experience in the substance-abuse field is preferred

Duties include but not limited to:

  • Identify and/or receive households slated for housing assistance and assist with eligibility for the program.
  • Enroll eligible individuals in HMIS.
  • Assist with referrals and initial application processes.
  • Assist housing authority staff in completing move-in paperwork and lease signing.
  • Assist clients with moving into subsidized unit. Utilize community resources to secure household items needed.
  • Perform comprehensive needs assessments.
  • Develop and follow an individualized service plan with clients to help ensure housing stability.
  • Provide ongoing case management and service coordination, including regular home visits.
  • Provide client advocacy when needed.
  • Perform regular, individual case-management sessions.
  • Intervene if a client's behavior is jeopardizing housing stability or threatens the health or safety of themselves or others.
  • Collaborate and consult with supervisors, treatment-team members, community partners, and other relevant parties concerning client issues

For more information about our non-profit organization, you can visit our website at www.firststephouse.org

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Welcome to Your Next Adventure

Do you love helping others? Are you excited to work for an organization that is continuously voted as a Top Work Place by the staff? First Step House is looking to hire individuals who are driven to provide the best client experience possible. If you are a results-driven, passionate person, who enjoys challenges and the rewards that come from them, we’d love to hear from you.


Making a Difference

Underlying all that we do at First Step House is a deep regard for the person. Many of our clients arrive at our doorstep with very little resources, lack of family support, and numerous barriers to overcome. They are individuals who have been stigmatized and marginalized by our society. Our task is to afford our clients respect, opportunity, and hope. It is our belief that the roles of our employees and the organization are to exercise every resource possible to empower those we serve to build healthy and resilient lives. To that end, we will make every effort to provide you with the tools and the training that you need to meet the diverse needs of our clients. 


Living Your Life

First Step House aims to help our staff help others while ensuring they have time to live life outside of work too. In 2022, First Step House moved to a 36-hour work week. By analyzing meeting and service schedules, improving internal processes, and streamlining daily staff routines, FSH was not only able to realize an improved work culture, but service improvements as well.


Competitive Benefits

  • Competitive non-profit pay
  • 36-Hour Workweek
  • 15 paid holidays per year
  • 18 days of paid time off during the first year
  • 401(k) and vested matching (put in 10%, we will match 5%)
  • 70% coverage for health benefits for full-time positions (Select Health)
  • 80% coverage for dental and vision benefits for full-time positions
  • Employee assistance program
  • Annual training allowance
  • Annual merit increases
  • Annual performance bonuses
  • Challenging and supportive work environment
  • Room to grow
Take The First Step

Help is Waiting for You at First Step House

Visit our Admissions Department today to learn more about our treatment, case management, and housing programs. We provide comprehensive and client-centered services to help people build productive, meaningful, and healthy lives.