Employment Opportunities


Available Positions

For more information about the jobs listed below or our application process, please contact our Human Resource Recruiters at 801-359-8862 and ask for Jessica Constantino ext. 2209 or Brenda Soto ext. 2131

Orientation Program Manager
Salt Lake City, Utah, United States - 84102

At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.

We are hiring a full-time Program Manager for our Orientation unit in Salt Lake City, Utah!!

The Program Manager provides a full spectrum of clinical services within the scope of his/her or their licensure. These services range from mental-health therapy to case management, serving a diverse population. The Program Manager is responsible for providing the highest possible care to every client and team member served. This role can be complex, as this person must navigate between varying interests. For example, while client advocacy and rapport must be priorities, consideration must be given to the interests of funders, legal entities, and other stake holders. This role requires strong collaborative skills, as therapists work with various teams, including treatment teams and legal entities. The Program Manager assists the Director of SUD Treatment Services in other administrative tasks and works in concert with the priorities of the Senior Management Team, the Executive Director, and the Board of Directors. Strong interpersonal boundaries and a clear understanding of ethical responsibilities are a necessity for this position. The Program Manager supports the clinical team by performing oversight, administrative, and corrective responsibilities. The overall goals of this position are to a provide high-quality care for clients and team members, b provide a high level of customer service for funders, clients, and other stake holders, c perform management responsibilities to support the clinical and administrative teams, and d to understand the individual grants which fund the program and ensure that the program is operating according to the agreed-upon standards of the grant awards.

Tired of working 40 hours per week?! Join our team and enjoy a standardized 36-hour work week!

  • Pay is $75,000 - $87,000

Education and Experience

  • A Master's degree and an active license in the State of Utah as a clinical mental health counselor, social worker, or marriage and family therapist Or an active license in the State of Utah as a Substance Use Disorder Counselor is required.
  • Experience in both substance abuse and mental health treatment field is preferred.


  • Clinical licensure required

Our full-time benefits include:

  • Generous paid time off allowance this increases with tenure
  • Generous holiday policy 15 observed holidays a year including your birthday
  • 401k employer matching up to 5%
  • Medical, Dental, Vision, Life Insurance
  • Opportunity for annual merit increase and annual bonus

Job Duties assigned, but not limited to:

  • Effective, people-centered management of reporting staff
  • Management of the "flow" of clients through the two-week orientation process.
  • Engagement of clients in highly-motivational interventions and interactions.
  • Effective use of Mental Status and Substance Use Evaluation in determining client program placement.
  • Maintains knowledge of program rules, client rules, client rights, and relevant legal and ethical codes.
  • Uses the Electronic Health Record to enter clinical notes, case-management notes, treatment plans, client information updates, billing information and other relevant client information.
  • Completes timely funding requests and treatment updates based upon the treatment plan.
  • Uses the American Society of Addiction Medicine's Patient Placement Criteria ASAM Criteria 4 in recommending client service levels and in formulating treatment plans.
  • Utilizes the Diagnostic and Statistical Manual 5 DSM 5 TR in rendering a diagnosis.
  • Facilitates addiction-related psychotherapy groups and life-skills classes.
  • At a minimum, is competent in providing substance-abuse treatment, group therapy, Rational Emotive Behavior Therapy REBT, Motivational Interviewing MI, and Cognitive Behavioral Therapy CBT.
  • Performs regular individual-therapy sessions for clients with substance-use disorders and comorbid mental health issues.
  • Maintains knowledge of legal entities/ community partners.
  • Maintains knowledge of program rules, client rules, client rights, and relevant legal and ethical codes.
  • Oversees coordination of various case-management responsibilities between clinical and case management staff.

For more information about our non-profit organization, you can visit our website at www.firststephouse.org

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Welcome to Your Next Adventure

Do you love helping others? Are you excited to work for an organization that is continuously voted as a Top Work Place by the staff? First Step House is looking to hire individuals who are driven to provide the best client experience possible. If you are a results-driven, passionate person, who enjoys challenges and the rewards that come from them, we’d love to hear from you.


Making a Difference

Underlying all that we do at First Step House is a deep regard for the person. Many of our clients arrive at our doorstep with very little resources, lack of family support, and numerous barriers to overcome. They are individuals who have been stigmatized and marginalized by our society. Our task is to afford our clients respect, opportunity, and hope. It is our belief that the roles of our employees and the organization are to exercise every resource possible to empower those we serve to build healthy and resilient lives. To that end, we will make every effort to provide you with the tools and the training that you need to meet the diverse needs of our clients. 


Living Your Life

First Step House aims to help our staff help others while ensuring they have time to live life outside of work too. In 2022, First Step House moved to a 36-hour work week. By analyzing meeting and service schedules, improving internal processes, and streamlining daily staff routines, FSH was not only able to realize an improved work culture, but service improvements as well.


Competitive Benefits

  • Competitive non-profit pay
  • 36-Hour Workweek
  • 15 paid holidays per year
  • 18 days of paid time off during the first year
  • 401(k) and vested matching (put in 10%, we will match 5%)
  • 70% coverage for health benefits for full-time positions (Select Health)
  • 80% coverage for dental and vision benefits for full-time positions
  • Employee assistance program
  • Annual training allowance
  • Annual merit increases
  • Annual performance bonuses
  • Challenging and supportive work environment
  • Room to grow
Take The First Step

Help is Waiting for You at First Step House

Visit our Admissions Department today to learn more about our treatment, case management, and housing programs. We provide comprehensive and client-centered services to help people build productive, meaningful, and healthy lives.