Employment Opportunities


Available Positions

For more information about the jobs listed below or our application process, please contact our Human Resource Recruiters at 801-359-8862 and ask for Jessica Constantino ext. 2209 or Brenda Soto ext. 2131

Case Manager - The Point
Salt Lake City, Utah, United States - 84102

At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.

We are hiring for a full time Case Manager in Salt Lake City, Utah!!

The Point case manager serves clients who live at The Point, a supportive housing project, by providing a range of services to help them stabilize at the facility and prevent them from becoming homeless. The target population served by The Point includes individuals and couples aged 55 and older with a history of homelessness, disability status, military service, low income, and other criteria in which an applicant may be identified as part of a vulnerable population. This position involves both direct and indirect services including goal setting, needs assessments, tracking progress, and connecting clients with a range of resources e.g., housing, education, employment and medical. The Point case manager assists in other administrative tasks and works in concert with the priorities of the Executive Director, the Senior Management Team, and the Board of Directors. The overall goals of this position are to provide high-quality care for clients, coordinate participation in on site services and programs for those staying at The Point provides support and coordination with The Point staff.

Looking for flexibility? Join our team and enjoy a standardized 36-hour work week!

  • Salary: $44,000 - $45,444 per year
  • Monday - Friday flexible hours
  • 36-hour work week

Our full-time benefits include:

  • 36 hour work week 4x9s
  • Generous paid time off allowance this increases with tenure
  • Generous holiday policy 15 observed holidays a year including your birthday
  • 401k employer matching
  • Dental, Vision, Life Insurance, Medical
  • Opportunity for annual merit increase and annual bonus
  • Team environment with an exceptional work culture


  • Must have a valid drivers license and reliable transportation

Education and Experience

  • Case management experience is required
  • An active license as a Social Service Worker in the State of Utah is preferred
  • A minimum of a Bachelor's degree in social work or related field is preferred
  • Experience in the substance-abuse field is preferred
  • Experience with the 55 and older population

Duties include but not limited to:

  • Screens clients for program eligibility
  • Orients clients to the community living and activities programs, requirements and consequences
  • Assist clients in applying for eligible entitlement programs
  • Assures that basic nutrition, general medical and behavioral health and hygiene needs of clients are being met
  • Performs comprehensive needs assessments and acts upon critical needs appropriately
  • Develops client driven case management plans and meets regularly to review progress
  • Collaborates with outside agencies to connect clients with employment services, education resources, healthcare programs, housing programs, and other relevant community resources
  • Collaborates with The Point staff, case workers, and outside agencies in the delivery of case management services
  • Gathers and sends outcomes and progress reports to grantors and other relevant parties
  • Performs weekly individual case-management sessions or check-ins
  • Conducts monthly wellness checks for all residents

For more information about our non-profit organization, you can visit our website at www.firststephouse.org

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Welcome to Your Next Adventure

Do you love helping others? Are you excited to work for an organization that is continuously voted as a Top Work Place by the staff? First Step House is looking to hire individuals who are driven to provide the best client experience possible. If you are a results-driven, passionate person, who enjoys challenges and the rewards that come from them, we’d love to hear from you.


Making a Difference

Underlying all that we do at First Step House is a deep regard for the person. Many of our clients arrive at our doorstep with very little resources, lack of family support, and numerous barriers to overcome. They are individuals who have been stigmatized and marginalized by our society. Our task is to afford our clients respect, opportunity, and hope. It is our belief that the roles of our employees and the organization are to exercise every resource possible to empower those we serve to build healthy and resilient lives. To that end, we will make every effort to provide you with the tools and the training that you need to meet the diverse needs of our clients. 


Living Your Life

First Step House aims to help our staff help others while ensuring they have time to live life outside of work too. In 2022, First Step House moved to a 36-hour work week. By analyzing meeting and service schedules, improving internal processes, and streamlining daily staff routines, FSH was not only able to realize an improved work culture, but service improvements as well.


Competitive Benefits

  • Competitive non-profit pay
  • 36-Hour Workweek
  • 15 paid holidays per year
  • 18 days of paid time off during the first year
  • 401(k) and vested matching (put in 10%, we will match 5%)
  • 70% coverage for health benefits for full-time positions (Select Health)
  • 80% coverage for dental and vision benefits for full-time positions
  • Employee assistance program
  • Annual training allowance
  • Annual merit increases
  • Annual performance bonuses
  • Challenging and supportive work environment
  • Room to grow
Take The First Step

Help is Waiting for You at First Step House

Visit our Admissions Department today to learn more about our treatment, case management, and housing programs. We provide comprehensive and client-centered services to help people build productive, meaningful, and healthy lives.