Employment Opportunities


Available Positions

For more information about the jobs listed below or our application process, please contact our Human Resource Recruiters at 801-359-8862 and ask for Jessica Constantino ext. 2209 or Brenda Soto ext. 2131

Admissions Assistant
Salt Lake City, Utah, United States - 84102
First Step House is hiring a full time Admissions Assistant in Salt Lake City, Utah!

At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.

Looking for flexibility? Join our team and enjoy a standardized 36-hour work week.

  • Pay Ranges $40,000 from $42,333.84 per year

Job Summary

The Admissions Assistant is the first point of contact for individuals and their families seeking treatment services, and for clients arriving for admission. They greet and welcome incoming clients and guide them through the initial steps of the admissions process, coordinating with the Admissions and Recovery Support Staff teams, greet walk-in visitors in a consistently kind, patient, and empathetic manner, providing information about our programs and eligibility requirements, and directing potential clients to sources of funding assistance and other community resources. They will assist in monitoring the fax inbox, responding to records requests, and generally assisting potential clients or their families who are seeking treatment. They will assist with other administrative tasks as assigned by the Admissions Manager, and work in alignment with the priorities of the Director of Clinical Services, the Quality Assurance team, the Executive Team, and the Board of Directors.

Our full-time benefits include:

  • Generous paid time off allowance which increases with tenure
  • 15 observed holidays a year including your birthday
  • 401k employer matching
  • Dental, Vision, Life Insurance, Medical
  • Opportunity for annual merit increase and annual bonus
  • Team environment with an exceptional work culture

Duties to include but not limited to:

  • Responsible for understanding and demonstrating outward mindset in work duties and interactions.
  • Greet and welcome incoming clients, guide them through the initial steps of the admission process. Alert the admissions team of the client's arrival, print the client's packet, informed consent and pre-screen and review with the client.
  • Provide accommodation to prospective clients who need assistance to complete intake packet.
  • Receive and respond to in-person inquiries in a consistently thorough, kind, and compassionate manner.
  • Assist in creating and maintaining documentation specific to the Admissions department.
  • Provide overall support for the Admissions department, to include job-sharing as necessary.
  • Strong interpersonal and professional boundaries.
  • Data entry and tracking referral logs, waitlists, etc..
  • Knowledge of and coordination with community resources specifically SUD resources.
  • Mediation/ Conflict Resolution skills/ Crisis Management skills MI, de-escalation tactics, etc..
  • Problem-solving and critical thinking skills.
  • Managing incoming communications and records requests phone calls, fax, mail, etc.. Must be able to prioritize multiple pathways of communication in person, phone calls, community partners, staff, etc.

Education and Experience:

  • Associates degree, at a minimum, preferred.
  • Education and/or experience in the behavioral health field preferred.
  • 2 years administrative and/or clinical experience, at a minimum, preferred.

Welcome to Your Next Adventure

Do you love helping others? Are you excited to work for an organization that is continuously voted as a Top Work Place by the staff? First Step House is looking to hire individuals who are driven to provide the best client experience possible. If you are a results-driven, passionate person, who enjoys challenges and the rewards that come from them, we’d love to hear from you.


Making a Difference

Underlying all that we do at First Step House is a deep regard for the person. Many of our clients arrive at our doorstep with very little resources, lack of family support, and numerous barriers to overcome. They are individuals who have been stigmatized and marginalized by our society. Our task is to afford our clients respect, opportunity, and hope. It is our belief that the roles of our employees and the organization are to exercise every resource possible to empower those we serve to build healthy and resilient lives. To that end, we will make every effort to provide you with the tools and the training that you need to meet the diverse needs of our clients. 


Living Your Life

First Step House aims to help our staff help others while ensuring they have time to live life outside of work too. In 2022, First Step House moved to a 36-hour work week. By analyzing meeting and service schedules, improving internal processes, and streamlining daily staff routines, FSH was not only able to realize an improved work culture, but service improvements as well.


Competitive Benefits

  • Competitive non-profit pay
  • 36-Hour Workweek
  • 15 paid holidays per year
  • 18 days of paid time off during the first year
  • 401(k) and vested matching (put in 10%, we will match 5%)
  • 70% coverage for health benefits for full-time positions (Select Health)
  • 80% coverage for dental and vision benefits for full-time positions
  • Employee assistance program
  • Annual training allowance
  • Annual merit increases
  • Annual performance bonuses
  • Challenging and supportive work environment
  • Room to grow
Take The First Step

Help is Waiting for You at First Step House

Visit our Admissions Department today to learn more about our treatment, case management, and housing programs. We provide comprehensive and client-centered services to help people build productive, meaningful, and healthy lives.