At First Step House, the work is demanding and deeply meaningful. Every role contributes to helping people achieve recovery, housing, and stability. We hold ourselves accountable to outcomes, but we also look out for each other.
At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.
We are hiring for a full time Housing Support Staff located in Salt Lake City, Utah!!
The Housing Support Staff ensures resident welfare, resident safety, and resident accountability at CHARTER and Stratford Apartments. This position is responsible for overseeing the daily operations of the lobby by assisting residents, and any approved visitors, with entering and exiting the building, as well as their personal apartments. This position will also require staff to interface with the general public, therefore a strong ability to navigate potentially difficult interactions with a calm and outward demeanor is required. The Housing Support Staff will also assist the House Manager and Program Manager with additional administrative tasks and works in concert with the priorities of the Senior Management Team, the Executive Director, and the Board of Directors. Strong interpersonal boundaries and a clear understanding of ethical responsibilities are necessary for this position. The overall goals for this position are to (a) provide high-quality care to residents, (b) provide a high level of customer service to residents, funders, and other stake holders, and (c) provide support for the clinical and administrative teams.
Seeking flexibility? Join our team and experience the benefits of a consistent 36-hour work
Requirements:
Our full-time benefits include:
Job Duties assigned, but not limited to:
For more information about our non-profit organization, you can visit our website at www.firststephouse.org
For more details on testimonials, simply follow the link below and scroll to the bottom. https://firststephouse.org/employment-opportunities/
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Our culture is defined by commitment and results. This is a place for people who want their work to matter — and who thrive where expectations are high and impact is real.
There are days that the job is hard, but I think the reward outweighs how hard the job is. The reward of seeing people smile, seeing people come to the front desk and say, ‘thank you guys for everything you do –you’ve really helped me for the day.’
First Step is a great place to come if you truly want to feel like you’re making a difference. It’s really awesome coming to work everyday knowing that I’m valued and that I’m cared for and that not just my work life is important but overall.
Not only does First Step invest so much in their clients and wraparound services to set them up for success, but they do the same with employees. They give us generous time off and really encourage good like work-life balance which is so needed in this field.
I work at First Step House because I feel valued and feel like I’m giving back to my community.
The things I like most about First Step House and my job are that I get to see clients come into the building with no hope at all, and I get to watch them go from no hope to having all the hope in the world, a place to live, a job, and having a fresh life.
If you want your work to mean something, you’re in the right place.
Join a team that shows up for each other and the people we serve.
