Values Statement

We implement goals, practices, procedures, routines, relationships, and attitudes that support the following values:


We are friends with a common goal.  We acknowledge that a collaborative and cooperative effort by our clients, the First Step House staff, an individual’s family, and the community is crucial to empower each client to recover.  All First Step House departments rely upon each other to function and perform our mission.  Open and honest communication between clients, staff, and outside partners is essential. As the First Step House team, we value, practice, and encourage optimism, organization, commitment, self-discipline, humility, and a healthy work environment.  In addition, we believe these values are beneficial to living a life of recovery.


We are aware of the stigma and suffering that result from substance use and addiction, and we aspire to provide our clients with the best means of building a meaningful life of recovery.  We believe that addiction is a chronic illness that is highly responsive to treatment and is capable of being stabilized, whereby individuals can develop full and purposeful lives.  We believe that our clients should be treated with respect and dignity; in turn, we advocate for the rights of our clients.  Every client is responsible for his recovery, has the capacity to make healthy choices that will benefit his long-term recovery, and has the continuous responsibility to manage his illness.



We are committed to the highest standards of ethics and behavior. We are responsible to our clients, to our funders, to our employees and their families, to the environments we inhabit, and to the societies we serve. In the performance of our mission statement, we do not take professional or ethical shortcuts. Our interactions with all segments of society must reflect the high standards we profess.  Our clients are encouraged to develop personal integrity as a guide for building a meaningful life.



We believe in the importance and power of education.  We strive to be well informed in the current fields that influence the treatment of addiction and recovery.  We aspire to educate our clients and the community on substance use, addiction, and recovery.  We provide the latest training, education, and technology to all of our employees.  Our clients are encouraged to be well informed citizens and to pursue educational advancement.